University of Arkansas

UALR College of Business

Labor Education - Upcoming Seminars

Young Worker's Conference - July 12-14, 2017

Arbitration - Making Your Best Case - February 17-19, 2016

Steward Training - Basics and Beyond - April 21-22, 2016

Special Topics Seminars - March 2-3, 2017

Collective Bargaining for Local Unions - April 20-21, 2017

LEP Classes Offered on the New FMLA Regulations!

The ADA Amendments Act

Labor Education

Community Workforce and Analysis and Assistance

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Position Openings

There are currently no positions available.
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WorkKeys Frequently Asked Questions (FAQ)

Job Profiling

  1. How long does it take to complete a job profile?

    Answer: It depends on the number of skills used in the profiling session. However, profiling the three core skills of Reading for Information, Applied Mathematics, and Locating Information takes approximately five to six hours.

  2. How many workers does the job profiling process require?

    Answer: A rule-of-thumb is to have six to eight workers, or a minimum of ten percent of the workers for a specific job.

  3. Can the workers participate at separate times for the job profiling session?

    Answer: No, all participating workers need to be present at the same time.

  4. Can supervisors and administrators participate in the job profiling session?

    Answer: No, the job profiling session requires feedback from those who actually perform the job.

  5. How is proprietary information handled?

    Answer: All company information is respected and is considered confidential.

Assessments

  1. How long does it take to complete an assessment?

    Answer: It takes forty-five to fifty-five minutes to complete an assessment.

  2. How many assessments should be taken on any given day?

    Answer: It is recommended you take no more than three assessments in any given day.

  3. How are assessments administered?

    Answer: Two methods are available; paper and pencil or web/Internet based. 

  4. How quickly can I get my results?

    Answer: Your results can be produced in minutes with web/internet-based and 24 to 48 hours for paper and pencil assessments.

  5. Is it expensive to take the WorkKeys assessments?

    Answer: No, cost for the three basic assessments is comparable to that charged for the more familiar ACT college entrance exams. Contact Community Workforce Analysis and Assistance for specific pricing.
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Community Workforce Analysis and Assistance Staff

Michael L. Gerfen
Director, Community Workforce Analysis and Assistance
BS, Southern Illinois University
MA, Adult Education, UALR
501-569-8978
Email:
Mike
Mike Gerfen
, Director, Community Workforce Analysis and Assistance, has over twelve years experience in developing and implementing training programs. His educational background is in Industrial Technology. He served over twenty years with the United States Air Force. He is responsible for all aspects of course development and curriculum planning. He is knowledgeable of OSHA regulations and fluent in Spanish. He is an associate member of the United Steelworkers. He has a BS in Industrial Technology from Southern Illinois University, and a Masters in Adult Education from UALR.

 

 

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Special Projects

Workforce Group has been a partner in several special projects funded by grant money, they include:

  • Housing and Urban Development (HUD)
    In 1998, UALR received an appropriation from HUD to assist with community revitalization in the Oak Forest community. Community Outreach Partnership Center (COPC) With the funds awarded from COPC, the University has been able to continue programs and expand outreach in the Oak Forest community. Staff, faculty, and students are working with Oak Forest to implement their strategic plan. The Next Move program has expanded training to the Neighborhood Resource Center. There are waiting lists for both the Share America and Resource Center training sites.

  • Base Relocation and Closure (BRAC) impact studyThe Workforce Group and other IEA units received Department of Labor funds to analyze the economic impact troop reductions/increases would have on central Arkansas and its ability to respond to the needs of a displaced workforce.
  • Task Force For the Twenty First Century Economy Report Staff from IEA including the Workforce Group provided facilitation, program design, research, and other assistance as requested by the Task Force and it's work committees.
  • Arkansas Department of Workforce Education - Curriculum Content Frameworks Reformatted and updated 51 frameworks used to aid teachers in development of classroom curriculum for Career and Technical vocational training programs. Each was designed to reflect current industry standards and professional certification requirements when available.
Pilot program – Application of ACT WorkKeys assessments and computer based training (CBT) systems in secondary vocational education This pilot sought to determine the effectiveness of CBT and one-on-one instruction to improve reading and math literacy. ACT WorkKeys assessments were used as pre and post testing instruments. Numerous “lessons learned” were documented as a result of the participation of over 300 students over the course of an academic year.
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WorkKeys Frequently Asked Questions (FAQ)

Job Profiling

  1. How long does it take to complete a job profile?

    Answer: It depends on the number of skills used in the profiling session. However, profiling the three core skills of Reading for Information, Applied Mathematics, and Locating Information takes approximately five to six hours.

  2. How many workers does the job profiling process require?

    Answer: A rule-of-thumb is to have six to eight workers, or a minimum of ten percent of the workers for a specific job.

  3. Can the workers participate at separate times for the job profiling session?

    Answer: No, all participating workers need to be present at the same time.

  4. Can supervisors and administrators participate in the job profiling session?

    Answer: No, the job profiling session requires feedback from those who actually perform the job.

  5. How is proprietary information handled?

    Answer: All company information is respected and is considered confidential.

Assessments

  1. How long does it take to complete an assessment?

    Answer: It takes forty-five to fifty-five minutes to complete an assessment.

  2. How many assessments should be taken on any given day?

    Answer: It is recommended you take no more than three assessments in any given day.

  3. How are assessments administered?

    Answer: Two methods are available; paper and pencil or web/Internet based. 

  4. How quickly can I get my results?

    Answer: Your results can be produced in minutes with web/internet-based and 24 to 48 hours for paper and pencil assessments.

  5. Is it expensive to take the WorkKeys assessments?

    Answer: No, cost for the three basic assessments is comparable to that charged for the more familiar ACT college entrance exams. Contact the Workforce Group for specific pricing.

For More Information

Labor Education Program
Diane Thomas-Holladay, Director
UALR Institute for Economic Advancement
2801 South University Avenue
Little Rock, AR 72204-1099
501-569-8483
FAX: 501-569-8538